Refund policy

Please review our Return Policy below and Candle Care Instructions before requesting a return.

Purchases made on may be returned by the customer for any reason within 30 days of shipment if the product is unused, and in new and original condition.

Shady Grove Candles does not cover return shipping costs or services. Refunds will be issued in the same form as the original payment within 30 business days of receiving the returned product.

Upon reviewing the Candle Care Instructions, if you are still not happy with our product, please contact by emailing  Shady Grove Candles is not responsible for misuse or mishandling of product purchased.

If there was breakages during shipping, please contact us with a photo by emailing

Thank you!